Privacy policy

Dealqira values your privacy and is committed to handling personal information responsibly when you visit our website, place an order, or contact us. This Privacy Policy explains the types of information we may collect, how we may use and protect it, and how you can contact us with privacy-related questions.

1. Information We May Collect

Depending on how you interact with our website, we may collect the following categories of information:

  • Contact Information: Such as your name, email address, phone number, and shipping address.
  • Order and Transaction Information: Such as purchased items, order numbers, order amounts, shipping details, and order processing records.
  • Customer Service Information: Such as inquiries you send us, return or refund requests, and relevant information you choose to provide.
  • Device and Usage Information: When you visit our website, technical information relating to your browser, device, network connection, and website usage may be generated, depending on how the website operates and which services are used.
  • Information You Voluntarily Provide: Other information you submit through forms, feedback, or communications with us.

Please avoid providing sensitive personal information unless it is necessary.

2. How We Use Your Information

We may use collected information for the following purposes:

  • To process, confirm, and manage your orders and related payment procedures.
  • To arrange delivery and provide order status updates or related notifications.
  • To respond to inquiries and handle returns, refunds, and other customer service requests.
  • To maintain website operations and help detect, prevent, or address fraud, security issues, and improper use.
  • To comply with applicable legal obligations and handle disputes relating to orders or services.
  • For other related purposes where you have provided consent or where permitted by applicable law.

3. Disclosure and Sharing of Information

To fulfill orders and provide related services, we may share relevant information as necessary with service providers that help us operate our business, such as payment processing, shipping, website hosting, or customer support providers.

We may also disclose relevant information in the following circumstances:

  • To comply with applicable laws, regulations, or legal procedures.
  • To respond to lawful and valid requests from government or law enforcement authorities.
  • To protect the rights, safety, and interests of customers, our business, our website, or other individuals.
  • In connection with a business transfer, restructuring, or similar transaction, where permitted by applicable law.

We do not treat personal information as information available for unrestricted use and handle it in accordance with applicable requirements.

4. Cookies and Similar Technologies

Our website and related services may use cookies or similar technologies to support essential website functions, remember certain preferences, or help us understand website operations. The technologies actually used depend on website functionality and the configuration of related services.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect the proper functioning of some website features.

5. Data Retention and Security

We retain relevant information for as long as necessary based on its purpose, order and service requirements, applicable legal obligations, and other reasonable considerations.

We take reasonable measures to protect personal information and reduce the risk of unauthorized access, use, disclosure, alteration, or loss. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on applicable law and the circumstances, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to object to certain processing activities or withdraw consent previously provided.

If you wish to exercise an applicable right or ask about how your personal information is handled, please contact us using the details provided in this policy. We may need to verify your identity and will handle your request to the extent permitted by applicable law.

7. Children's Privacy

Our website is not specifically designed for children. If you believe that a child has provided us with personal information without appropriate authorization, please contact us so we can assess the situation and take appropriate steps.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or use services provided by third parties. Their handling of personal information may be governed by their own privacy policies. We encourage you to review those policies before using the relevant websites or services.

9. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in business operations, website functionality, or applicable requirements. Updated versions will be published on this website. We encourage you to review this page periodically for changes to how personal information is handled.

10. Contact Us

If you have questions about this Privacy Policy or how personal information is handled, please contact us:

Email: [email protected]

Phone: +852 92746318

Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Website: https://dealqira.com